diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index 771bbf30..7474c0f5 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -14056,6 +14056,10 @@ paths: To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. {% /admonition %} + + {% admonition type="info" name="Managing a conversation" %} + To close, open, snooze or assign a conversation, use [Manage a conversation](/docs/references/preview/rest-api/api.intercom.io/conversations/manageconversation). + {% /admonition %} responses: '200': description: User last conversation reply @@ -14518,6 +14522,10 @@ paths: - Snooze a conversation to reopen on a future date - Open a conversation which is `snoozed` or `closed` - Assign a conversation to an admin and/or team. + + {% admonition type="info" name="Sending messages" %} + To send a comment, note or quick reply, use [Reply to a conversation](/docs/references/preview/rest-api/api.intercom.io/conversations/replyconversation). + {% /admonition %} responses: '200': description: Assign a conversation diff --git a/descriptions/2.16/api.intercom.io.yaml b/descriptions/2.16/api.intercom.io.yaml index d6a70646..60288a65 100644 --- a/descriptions/2.16/api.intercom.io.yaml +++ b/descriptions/2.16/api.intercom.io.yaml @@ -12495,6 +12495,10 @@ paths: To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. {% /admonition %} + + {% admonition type="info" name="Managing a conversation" %} + To close, open, snooze or assign a conversation, use [Manage a conversation](/docs/references/rest-api/api.intercom.io/conversations/manageconversation). + {% /admonition %} responses: '200': description: User last conversation reply @@ -12941,6 +12945,10 @@ paths: - Snooze a conversation to reopen on a future date - Open a conversation which is `snoozed` or `closed` - Assign a conversation to an admin and/or team. + + {% admonition type="info" name="Sending messages" %} + To send a comment, note or quick reply, use [Reply to a conversation](/docs/references/rest-api/api.intercom.io/conversations/replyconversation). + {% /admonition %} responses: '200': description: Assign a conversation