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Link Reply to a conversation and Manage a conversation (Preview, 2.16) - #689

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NanetteTaylor merged 2 commits into
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nanettetaylor/reply-manage-cross-link
Sep 30, 2026
Merged

NanetteTaylor merged 2 commits into
mainfrom
nanettetaylor/reply-manage-cross-link

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@NanetteTaylor

@NanetteTaylor NanetteTaylor commented Sep 29, 2026 •

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Why?

The Reply to a conversation endpoint only lists comment, note and quick_reply for admins, so it isn't clear that closing, opening, snoozing and assigning are done through Manage a conversation. Neither endpoint points to the other.

How?

Adds an info box to each endpoint's description linking to the other, in Preview and 2.16.

manage-conversation-cross-link.png

reply-info-box-cross-link.png

Generated with Claude Code

The Reply page only lists comment, note and quick_reply for admins, so
readers don't find close, open, snooze or assign. Point each endpoint
at the other in Preview and 2.16.

Co-Authored-By: Claude Opus 5.5 <[email protected]>
adisan19
adisan19 previously approved these changes Sep 29, 2026
Places the Reply to a conversation link in the same spot as the one on
Manage a conversation, so both endpoints show it the same way.

Co-Authored-By: Claude Opus 5.5 <[email protected]>
@NanetteTaylor
NanetteTaylor merged commit c9cbc1c into main Sep 30, 2026
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@NanetteTaylor
NanetteTaylor deleted the nanettetaylor/reply-manage-cross-link branch September 30, 2026 09:07
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2 participants