Document List team handling segments (Preview) - #691
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laszlobogacsi-intercom wants to merge 2 commits into
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laszlobogacsi-intercom wants to merge 2 commits into
laszlobogacsi-intercom wants to merge 2 commits into
Conversation
Adds GET /conversations/{id}/team_handling_segments with the
team_handling_segment and team_handling_segment_list schemas.
Co-Authored-By: Claude Opus 5.5 (1M context) <[email protected]>
laszlobogacsi-intercom
marked this pull request as ready for review
September 30, 2026 09:52
laszlobogacsi-intercom
marked this pull request as draft
September 30, 2026 10:37
Also add an example to the list property. Co-Authored-By: Claude Opus 5.5 (1M context) <[email protected]>
laszlobogacsi-intercom
marked this pull request as ready for review
September 30, 2026 10:41
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Why?
Consumers can see when teammates paused and resumed work on a conversation, but not which team was assigned at the time. This documents a new Preview endpoint that returns those handling periods tagged with the team assigned during each one.
How?
Adds the new list operation and its two schemas to the Preview spec only, with an example taken from a real response.
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