Skip to content

Remove opaque ids from Preview conversation scorecards #693

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Merged
s-harding merged 1 commit into from
Sep 30, 2026
Merged

Remove opaque ids from Preview conversation scorecards #693

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
29 changes: 2 additions & 27 deletions descriptions/0/api.intercom.io.yaml
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -12504,7 +12504,6 @@ paths:
evaluated_at: 1734537760
scorecards:
- scorecard_id: '67890'
scorecard_version_id: '67891'
name: Standard QA Review
scorecard_type: human
passed: true
Expand Down Expand Up @@ -12534,9 +12533,6 @@ paths:
value_label: Pass
source: ai
reasoning: The agent acknowledged the issue and resolved it within the same response.
reason_ids:
- '101'
- '102'
reasons:
- name: Clear and concise
- name: Empathetic tone
Expand Down Expand Up @@ -13224,7 +13220,6 @@ paths:
evaluated_at: 1734537760
scorecards:
- scorecard_id: '67890'
scorecard_version_id: '67891'
name: Standard QA Review
scorecard_type: human
passed: true
Expand Down Expand Up @@ -13254,9 +13249,6 @@ paths:
value_label: Pass
source: ai
reasoning: The agent acknowledged the issue and resolved it within the same response.
reason_ids:
- '101'
- '102'
reasons:
- name: Clear and concise
- name: Empathetic tone
Expand Down Expand Up @@ -13974,7 +13966,6 @@ paths:
evaluated_at: 1734537760
scorecards:
- scorecard_id: '67890'
scorecard_version_id: '67891'
name: Standard QA Review
scorecard_type: human
passed: true
Expand Down Expand Up @@ -14004,9 +13995,6 @@ paths:
value_label: Pass
source: ai
reasoning: The agent acknowledged the issue and resolved it within the same response.
reason_ids:
- '101'
- '102'
reasons:
- name: Clear and concise
- name: Empathetic tone
Expand Down Expand Up @@ -33665,10 +33653,6 @@ components:
type: string
description: The unique identifier of the scorecard definition.
example: '67890'
scorecard_version_id:
type: string
description: The unique identifier of the specific scorecard version that produced this result.
example: '67891'
name:
type: string
description: The name of the scorecard.
Expand Down Expand Up @@ -33865,18 +33849,9 @@ components:
nullable: true
description: A free-text explanation of the result.
example: The agent acknowledged the issue and resolved it within the same response.
reason_ids:
type: array
nullable: true
description: Identifiers for structured reasons assigned to the result, if any.
items:
type: string
example:
- '101'
- '102'
reasons:
type: array
description: The names of the structured reasons in `reason_ids`, one entry per id, in the same order. Omitted when the result has no `reason_ids`.
description: The structured reasons chosen for this result. Omitted when none were chosen.
items:
"$ref": "#/components/schemas/conversation_scorecard_evaluator_reason"
example:
Expand All @@ -33885,7 +33860,7 @@ components:
other_text:
type: string
nullable: true
description: Free-text entered by the reviewer to supplement or stand in for the structured `reason_ids` — typically captured when the reviewer selects an "Other" option or adds a custom note. Null when not provided.
description: Free-text entered by the reviewer to supplement or stand in for the structured `reasons` — typically captured when the reviewer selects an "Other" option or adds a custom note. Null when not provided.
example: Agent acknowledged the issue but missed the follow-up question about billing.
conversation_scorecard_evaluator_reason:
title: Evaluator Reason
Expand Down
Loading